Engineering the Future of Payments: Insights from Our CTO

At Beam, providing anything less than the best user experience is simply not in our playbook. 

We’ve set our sights on not just participating in the payment industry but reshaping it with innovation, agility, and a strong focus on user experience. It’s a mission that sees us reimagining what a payment system can be — from a mere transactional tool to an integral part of a delightful shopping journey. And let me tell you, knowing our users enjoy a seamless payment experience with just a click makes all the hard work worth it.

Modular Architecture: The Keystone of Agility

Central to our technological advancement is a strategic commitment to a modular architectural framework. This framework allows each small system component to be created and utilized for its purpose. The real magic? These components can be updated or replaced without a hitch, enabling us to roll out enhancements continuously. This granularity of control ensures our platform not only stays ahead of the latest technological advancements but does so with zero compromise on operational continuity. Just a few months back, we introduced a new transaction recording system and a dashboard update, both launched without a second of downtime or a hint of complication. This ensures our merchants and shoppers always have access to the latest improvements without any interruptions to their experience.

Aligning Technology with Vision

Nattapat Chaimanowong (Earth), CTO & Co-Founder of Beam, emphasizes the critical nature of technological selection in our journey: "While adopting new technology is crucial in developing digital payment products, choosing the right technologies that align with Beam’s vision and address the problems we aim to solve is even more important."

This thoughtful selection process led us to adopt Go for our backend services, prized for its efficiency, simplicity, type safety, and robust concurrency support. It's perfectly suited for the cloud environment we're crafting to fulfill our user experience aspirations. 

Ensuring Service Continuity 

What happens when system errors threaten to harm the merchant experience? Not on our watch. A good user experience demands a system that's always on, and always available. We've gone to great lengths to ensure system high availability, with critical components replicated across different geographical locations. This way, even in the face of disasters, our system remains unshaken, guaranteeing that our payment infrastructure remains robust and reliable for all users.

Looking to the Future with AI and Beyond

Looking to the future, Beam isn’t just content with leading the current market; we’re actively shaping the future. With a checkout speed now 20 seconds faster than the industry standard, alongside one of the highest checkout conversion rates in the market, our ambition doesn't stop here. "We're not just building products; we're making a real difference," said Earth. 

As we continue to refine our user experience, we're also venturing into new technological territories, including artificial intelligence (AI). By evaluating how AI can solve existing and emerging problems, we're not just aiming to enhance today's experiences but to future-proof our solutions, scale Beam sustainably, and cement our long-term success in the payment industry.

Explore Beam's Products Today

Join us and discover how our technology can transform your payment experience. Whether you're looking to enhance operational efficiency, streamline transactions, or unlock new growth opportunities, Beam's solutions are designed to propel your business into the future of commerce.