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List of unpermitted businesses or activities for merchants

Please note that the list below is representative and not comprehensive.

Restricted by Laws and Regulations

Adult products/services

- All products involved in sexually-oriented or pornographic activities 

- Adult entertainment e.g., adult toys, books,  strip bars/clubs

 Weapons and ammunition

Firearms and weapons of all kinds.

Medical, drugs, and pharmaceuticals

Medicine (prescription and non-prescription), surrogacy services, tobacco and e-cigarettes, illegal drugs, and drug paraphernalia (including cannabis-related products for card payments).

Gambling

Gambling tools and services of all kinds e.g., lottery, lucky draws etc.

Protected items

Items under protection include rare and preserved plants, animals, archaeological and cultural relics, as well as protected religious items.

Crypto currency

Activities related to cryptocurrencies, such as funding, trading, and sales.

Illegal Advertisement

Sale of advertisements for illegal products or services.

Foreign-owned businesses

Only those registered company in Thailand are accepted.

Shell companies

Operating a business in one country while falsely claiming to customers that operations are based in another country.

Restricted due to being dangerous, deceptive, predatory, unfair or unethical

Fake and unlicensed products

Selling counterfeit, imitation, or illegally acquired products, copyrighted items without permission, and confidential or private information.

Predatory practices or making deceitful promises

Merchants using negative renewal options after free or low-cost purchases, fortune tellers, palm readers, tarot readers, and offers of free gifts, prizes, or sweepstakes to encourage purchases.

Investment

Services offering credit repair, mortgage or loan modification, "get rich quick" schemes, real estate or investment seminars aimed at selling specific products, and expensive lucky charms or amulets.

Violence

Merchants engaged in hate, violence, or human trafficking.

Extortion/Pay to remove

Services involving payment to remove or withhold publication, and ransom payments.

Social Media Activity

Selling social media activity such as Twitter followers, Facebook likes, YouTube views, and online traffic.

Hacking Tools

Malware and vulnerabilities.

Living animals

Shipping of living animals.

Hazardous chemicals

Shipping or delivering hazardous chemicals, especially those prohibited by law or restricted by local regulations.

Pseudo-pharmaceuticals (with implied guarantees)

Anti-aging pills, sex nutrients, vitamins, and weight loss products. Where no guarantee is implied, such businesses are not explicitly classified as unacceptable.

Restricted due to high risk of money laundering and criminal activities

Transaction laundering

Merchants providing payment channels for unknown third parties, obscuring the origin of funds or sellers, or selling goods on behalf of undisclosed third-party companies.

Financial services

Debt consolidation, cash advances, bail bondsmen, money transfer services, cash gifting, donations, check cashing, pyramid schemes, illegal multi-level marketing, Ponzi schemes, gold futures, stocks, securities, financial products, and foreign currency exchange.

Products or services without value

Products or services with no apparent value.

High fraud risk businesses

Remote digital file-sharing services with public accessibility or content payments, video game credits, and private detective or bodyguard services.

Restricted due to obligation between merchant and Beam

Intercepting and Distributing payment card information

Manual entry of card/payment information, sharing cardholder details with other merchants, non-compliance with PCI-DSS for storing, transmitting, or processing payment data, and requiring payments on shared kiosks or computers rather than on personal devices.

Misusing payment networks

Avoiding card network chargeback monitoring programs and testing cards.

Restricted by certain payment channels only

Outbound Direct Marketing

Selling products or services through outbound telemarketing calls or bulk email campaigns.

Prohibited by Card brands

Cannabis-related products

Selling products or services related to cannabis

Prohibited by Card brands

Antiques

Antiques.

Prohibited by TrueMoney Wallet, Alipay, WeChat Pay

Crude oil

Crude oil and petroleum products.

Prohibited by TrueMoney Wallet, Alipay, WeChat Pay

Medical-related

Contact lenses, baby gender prediction test kits, medical equipment, and online sales of medical services including consulting, hypnotherapy, and plastic surgery, as well as medical beauty services.

Prohibited by TrueMoney Wallet and Alipay

Crowdfunding

Crowdfunding platforms, charitable organizations, and fundraising activities.

Prohibited by TrueMoney Wallet, Alipay, WeChat Pay

Digital products

Services or products related to digital goods or gaming.

Prohibited by TrueMoney Wallet and Alipay

Hacking tools

Tools and services related to hacking, including hacking as a service, and malware and vulnerabilities.

Prohibited by Alipay

Real Estate

Real estate agency, property sales, and leasing.

Prohibited by Alipay and WeChat Pay

Financial services

Various financial products and services including mobile phone top-ups, prepaid cards, insurance premiums, gold investment, mutual funds, stocks, securities, auctions, debt collection services, and prepayments or deposits.

Prohibited by Alipay and WeChat Pay

Seeds

Sale of seeds.

Prohibited by Alipay

Religion-related

Religious websites, publications, accessories, online cemeteries, and ancestor worship platforms.

Prohibited by TrueMoney Wallet and Alipay

Precious metals

Precious metals and rare earth minerals.

Prohibited by Alipay and WeChat Pay

Transportation-related

- Car sales (including used cars)

Prohibited by Alipay and WeChat Pay

- Boat dealers.

Prohibited by WeChat Pay

Professional services

Legal services, accounting, auditing, bookkeeping, counseling (debt, marriage, personal), and immigration services.

Prohibited by WeChat Pay

Certain goods and services can be sold, but merchants must present the necessary licenses when registering for an account. Regulatory requirements mean we can only accept merchants with valid licenses for these businesses, which include:

  • Licenses required for hygiene, food, and drug-related businesses in the food, drug, and cosmetic industries.

  • License for operating a restaurant.

  • Hotel license.

  • Spa provider license.

  • Tour operator licenses.

  • Licenses for transportation services.

  • Authorization to resell third-party branded products or proof of second-hand status.

  • Authorization to provide medical services.

  • Insurance license or related certification for insurance or financial services.

  • Proof of registration for specialist professional services like lawyers or architects.

  • License for providers of multi-level marketing schemes.

  • Registration records for charities.